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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.98 out of 5 20,065 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Frank Marsala (@fmarsala) reported
@optimum I’m really frustrated by Optimum. My Internet is really slow. I called and they acknowledged the issue. It’s been slow for weeks. Said they will send a tech on Thursday. I work at home but now I’m essentially without service. 30+ year customer. Maybe not for long.
- Annamaria ⚪️⚫️ (@titti70) reported
Dear @optimum/@OptimumHelp, since your techs started working from home, they have been much nicer and more helpful. Please let them continue if they so choose. Thanks for a decade long customer.
- Alex Madore (@alex_madore) reported
@OptimumHelp @Thinking_Images Fix my internet stop ignoring the problem
- Greg Reilly (@GregReilly6) reported
@optimum internet outage this morning in #FairfieldCounty #Connecticut is hurting business.
- Henry Wolbrom (@ANWolbrom) reported
@ash_lexis95 @optimum @OptimumHelp Sounds like they sent the VP of customer service to take care of your setup.
- Eric McFarland (@EricMcF82) reported
@OptimumHelp This is not the first time we have had to deal with this horrible customer service. This should be considered an emergency situation cause by your company that should be fixed immediately
- MyOpinionsProbablyDontReflectReality (@MrJonPond1) reported
Always amazing when the local internet @optimum "service" has a monopoly. Upgraded our service from usable, to very fast to drop 5 times daily. Still haven't gotten that @AlticeUSA Box that we were supposed to. But hey, when there's no competition, why try harder?
- Eric McFarland (@EricMcF82) reported
@OptimumHelp we lost internet connection last night and it's still out this morning so my wife cannot do her job (she works from home). Customer service is telling us earliest a tech can come is Thursday. This is not acceptable as my wife is losing money not being able to work
- Billy Costenbader (@BillyCostenbad1) reported
FIX YOUR INTERNET @optimum
- Tim Garrity (@TimGarrity77) reported
@OptimumHelp is there a problem with the Altice One App?
